Privacy Policy

1. General provisions

1.1. OPEKS Energysystems sp.z.o.o. (hereinafter referred to as the Company), processes your personal data safely and in accordance with the law, including Regulation of the European Parliament and of the Council of the European Union 2016/679 of April 27, 2016 "On the protection of individuals in connection with the processing of personal data and on the free movement of such data, as well as repealing Directive 95/46/EC (hereinafter: “RODO”), respects the right of visitors to the site opeks-es.com (hereinafter referred to as the Site) to privacy and confidentiality and recognizes the importance protecting the information collected about them.

1.2. This Privacy Policy is a public document that covers all personal data (PD) processed by the Company, which is the owner of such personal data, and is developed in accordance with the current legislation of Ukraine on personal data.

1.3. This Policy governs the procedure for using the features of the Site, as well as the procedure for using the information provided by you to the Company.

1.4. The Company will not collect, use or disclose your PD otherwise than provided by this Privacy Policy and the current legislation of Ukraine.

1.5. By using the Site, you agree to the terms of the Company's Privacy Policy.

1.6. If any changes are made to the terms of this Privacy Policy, this will be communicated in a clear, accessible form on the Site and such changes will take effect immediately after publication on it.

1.7. The legal basis for the processing by the Company PD for the purposes referred to in paragraph 1. lit. (a)-(b) Article 6(1). B RODO, i.e. the legitimate interest of the administrator, which is to fulfill the contract concluded with the client and / or to perform actions aimed at concluding an agreement (contact with the client), as well as to build positive relationships with clients.

1.8. The legal basis for the processing by the Company PD for the purposes referred to in paragraph 1. lit. (D)-(e) Article 6 (1). A RODO, i.e. the consent of the person providing his personal data.

1.9. The legal basis for the processing by PD PD for the purposes referred to in paragraph 2 is paragraph 1 of Article 6. C RODO, i.e. the fulfillment of legal obligations incumbent on the controller of personal data.

2. Method of collecting information

2.1. The company receives your PD using:

You fill in information in forms (call back, write a letter, ask a question, feedback) and / or when placing an order on the Site;
providing data by you during communication by telephones of the Company;
You provide information by sending e-mail to e-mail or letters to the Company's postal address.

3. List of information

3.1. The following information is required:

last name, first name;
phone number.

3.2. Additional information:

company name;
Company TIN;
email;
information about orders and purchases made;
order delivery address.

3.3. We also additionally collect and process information from the technical means by which you contact us:

cookie data;
information received when submitting forms from the Site;
geographic location;
information about the technical means themselves (device type, browser type).

4. Purpose of collecting information

4.1. We collect information for:

registration and processing of orders for goods;
help through customer support;

4.2. Information processing is carried out in accordance with the requirements of the current legislation.

5. Transfer of information to third parties

5.1. The company does not transfer the information provided by you to third parties, except in cases:

delivery of your order by postal, courier and service companies, telecom operators, call centers (call centers) with which the relevant agreements have been concluded;
financial institutions (in case of a refund for the goods);
expressly provided by the current legislation.

6. Information storage period

6.1. Article 5 paragraph 1 lit. e - in accordance with the specified Regulation, PD within the meaning of the RODO regulation can be stored only for the period necessary to fulfill the purposes for which they were collected.

7. Your rights

7.1. You have the right to:

to know what data we process, how we receive it and how we use it;
to request that information about you be updated and/or completed;
require correction of any errors in the PD that we have about you;
request anonymization of your data;
restrict the processing of your data;
request a copy of the data we hold about you (and we provide this to you free of charge when we verify your identity);
get a copy of some or all of your PD;
withdraw consent to PD processing;
require the deletion of your data from our systems (after receiving and considering your request, we will be obliged to immediately, but in any case no later than the period established by law, stop processing and delete your personal data).

7.2. To exercise any of the aforementioned rights, you can:

send an email to our email: office@opeks-es.com;
send an email with a request to: OPEKS Energysystems sp.z.o.o., st.Shantsova 44, 01-458, Warsaw, REGON: 523764020.

7.3. In order to avoid violations and illegal use of your data by third parties, we may ask you to confirm your identity before fulfilling your request.

8. Your data is safe. How do we protect personal data?

8.1. To ensure the protection of personal data, we follow international standards and use best practices in the information security industry, which include physical, administrative, technical and organizational measures.

8.2. Our task is to ensure confidentiality, integrity, availability and manageability in the processing of personal data. At the stage of implementation of new (and operation of existing) services, we use modern methods and technologies of protection to prevent unauthorized access to personal data (hardware and software detection and protection prevention, intelligent systems for detecting unauthorized access, secure encryption during storage and transmission of data, control of physical and technical access to data).

8.3. According to the frequency established by the internal rules of the enterprise, we check the level of security of our services, infrastructure and provide constant protection against malware and modern cyber threats.

8.4. We also provide measures to prevent the sudden loss of stored data and their timely recovery in the event of a physical or technical failure. We constantly monitor security and periodically evaluate the effectiveness of security measures, as a result of which we implement the necessary improvements. We also require data processors to implement appropriate measures to protect against unauthorized access and data confidentiality.

8.5. In addition, we enter into contractual confidentiality obligations with our employees and performers, for the violation of which penalties are provided.

8.6. The client's PD transferred to the Company is processed in accordance with the scope of the permission granted by the user and the requirements of the law, including the provisions of the GDPR.

8.7. The Company makes every effort to ensure all possible measures of physical, technical and organizational protection of personal data from their accidental or intentional destruction, accidental loss, alteration, unauthorized disclosure, use or access in accordance with all applicable laws, in particular, the Company provides persons with access to personal data of clients, permission to process personal data and keeps records of persons authorized to process data on her behalf.

9. Use of cookies

9.1. Like many websites, opeks-es.com uses cookie technology to personalize it to you. In particular, without this technology it is impossible to work with the basket.

9.2. Cookies – these are very small files that we send to your computer or other device, which we may access when you visit our site in the future. This technology allows the site to access stored information when necessary and improve the usability of our information resources. You can always change your browser settings yourself and thus refuse to store cookies.

10. Warning for persons over the age of 13

10.1. Persons over the age of 13 have the right to make transactions (including buying goods, providing their personal data) only with the permission of their parents / guardians in the manner prescribed by law. The transfer of PD by such a person will be regarded by us as obtaining the consent of the parents / guardians and the availability of the person's rights to make transactions.

11. Contact details

11.1. To contact us with questions related to the privacy policy, please use the means of communication:

Email: office@opeks-es.com;
Mailing address for correspondence: OPEKS Energysystems sp.z.o.o., st.Shantsova 44, 01-458, Warsaw, REGON: 523764020.